Selling Policies & Seller Ref No of Conduct
Everything you need to know, all in one place.
Last Updated: 14 March 2017
We are committed to protecting your privacy. We have established this statement as a testament to our commitment to your privacy.
“BusinessBrokers.com.my” includes Business Brokers and Business Broking Solutions Sdn Bhd. For more information about these companies please see our Terms & Conditions.
Collection of personal information
Anyone can browse our websites without revealing any personally identifiable information.
However, should you wish to contact a business for sale, a franchise opportunity or an intermediary, we will require you to provide some personal information.
Should you wish to advertise your services, your business (es) or your franchise opportunity, we will require you to provide some personal information.
By providing personal information, you are consenting to the transfer and storage of that information on our servers located in the Malaysia.
We may collect and store the following personal information:
* Your name, email address, physical address, telephone numbers, and (depending on the service used), your business information, financial information, such as credit / payment card details or bank account numbers;
* Transactional information based on your activities on the site;
* Information that you disclose in a forum on any of our websites, feedback, correspondence through our websites, and correspondence sent to us;
* Other information from your interaction with our websites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
* Supplemental information from third parties (for example, if you incur a debt to Business Brokers or one of our websites, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, or to answer additional questions online to help verify your information).
How we use your information
The primary reason we collect your personal information is to improve the services we deliver to you through our websites. By registering or sending an enquiry through one of our websites, you agree that we may use your personal information to:
* Provide the services and customer support you request;
* Connect you with relevant parties:
* If you are a buyer we will pass some or all of your details on to the seller / intermediary along with any message you have typed. This allows the seller or broker to contact you in order to pursue a possible sale of a business;
* If you are a seller / intermediary, we will disclose your details where you have given us permission to do so;
* Resolve disputes, collect fees, and troubleshoot problems;
* Prevent potentially prohibited or illegal activities, and enforce our Terms and Conditions;
* Customise, measure and improve our services, conduct internal market research, provide content and advertising;
* Tell you about other Business Brokers websites, products and services, target marketing, send you service updates, and promotional offers based on your communication preferences.
Our disclosure of your information
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content infringes the rights of others, or protect anyone’s rights, property, or safety.
We may also share your personal information with
When you select to register an account as a business buyer, you provide your personal details and we will pass this on to a seller of a business or franchise when you request more information.
When you select to register an account as a business broker or seller on the site, we provide a public platform on which to establish your business profile. This profile consists of pertinent facts about your business along with your personal information; namely, the contact information you provide to facilitate contact between you and other users’ of the site. Direct email addresses and telephone numbers will not be publicly displayed on BusinessBrokers.com.my unless you specifically include it on your profile.
The information a user includes within the forums provided on the site is publicly available to other users’ of the site. Please be aware that any personal information you elect to provide in a public forum may be used to send you unsolicited messages; we are not responsible for the personal information a user elects to disclose within their public profile, or in the private communications that users’ engage in on the site.
We post testimonials on the site obtained from users’. These testimonials may include the name, city, state or region and business of the user. We obtain permission from our users’ prior to posting their testimonials on the site. We are not responsible for any personal information a user selects to include within their testimonial.
When you elect to email a friend about the site, or a particular business, we request the third party’s email address to send this one time email. We do not share this information with any third parties for their promotional purposes and only store the information to gauge the effectiveness of our referral program.
We may share your personal information with our service providers where necessary. We employ the services of a payment processor to fulfil payment for services purchased on the site.
In certain circumstances, we may be legally required to disclose information collected on the site to law enforcement, government agencies or other third parties. We reserve the right to disclose information to our service providers and to law enforcement or government agencies where a formal request such as in response to a court order, subpoena or judicial proceeding is made. Where we believe in good faith that disclosure of information is necessary to prevent imminent physical or financial harm, or loss, or in protecting against illegal activity on the site, we reserve to disclose information.
Should the company undergo the merger, acquisition or sale of some or all of its assets, your personal information may likely be a part of the transferred assets. In such an event, your personal information on the site, would be governed by this privacy statement; any changes to the privacy practices governing your information as a result of transfer would be relayed to you by means of a prominent notice on the Site, or by email.
Using information from Business Brokers websites
In certain cases, (where you are receiving contact details of buyers interested in your business opportunity or a business opportunity you represent), you must comply with data protection laws, and give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
You agree to use Business Brokers user information only for:
* Business Brokers transaction-related purposes that are not unsolicited commercial messages;
* Using services offered through Business Brokers websites, or
* Other purposes that a user expressly chooses.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Where you explicitly express your consent at the point of collection to receive offers from third party partners or affiliates, we will communicate to you on their behalf. We will not pass your information on.
You will receive email marketing communications from us throughout the duration of your relationship with our websites. If you do not wish to receive marketing communications from us you may unsubscribe and / or change your preferences at any time by following instructions included within a communication or emailing Customer Services.
If you have an account with one of our websites you can also log in and click the email preferences link to unsubscribe and / or change your preferences.
Please note that we reserve the right to send all website users notifications and administrative emails where necessary which are considered a part of the service. Given that these messages aren’t promotional in nature, you will be unable to opt-out of them.
Spam, spyware or spoofing
We and our users do not tolerate spam. Make sure to set your email preferences so we can communicate with you, as you prefer. Please add us to your safe senders list. To report spam or spoof emails, please contact us using the contact information provided in the Contact Us section of this privacy statement.
You may not use our communication tools to send spam or otherwise send content that would breach our Terms and Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content. We may also store these messages for back up purposes only.
If you send an email to an email address that is not registered in our community (via Email-to-a-friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
Your password is the key to your account. Make sure this is stored safely. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Accessing, reviewing and changing your personal information
You can view and amend your personal information at any time by logging in to your account online or contact business brokers. You must promptly update your personal information if it changes or is inaccurate.
If at any time you wish to close your account, please contact us and instruct us to do so. We will process your request as soon as we can.
You may also contact us at any time to find out what information we hold about you, what we do with it and ask us to update it for you.
We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.
Your information is stored on our servers located in the Malaysia. We treat data as an asset that must be protected and use a variety of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, no method of security is 100% effective and while we take every measure to protect your personal information, we make no guarantees of its absolute security.
We employ the use of SSL encryption during the transmission of sensitive data across our websites.
We encourage you to ask questions before you disclose your personal information to others.
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